315 Focus | Swiss Industrial Enterprises Invited to Attend "2017 China Quality Miles" 3 · 15 Consumer Rights Campaign

March 10, 2017 China Quality Miles 3.15 Consumer Rights Protection Campaign and "China Service Review" Data Conference was held in Guangzhou Tower. At the conference, "China Service Comment 2016 Service Quality Report" was released and " China Service Quality Protection of Miles "launching ceremony. Activities on-site Ruilang Industry as a representative of the apparel industry to attend the conference Guangzhou Ruilang Industrial Chairman Jiang Ming (fourth from left) was invited to attend the meeting The event is guided by the State General Administration of Quality Supervision, Inspection and Quarantine, China Quality Miles Promotion Association , President of China Quality Promotion Association Liu Zhaobin, Secretary-General of China Quality Promotion Association Gao Bahai, Deputy Director Qiu Zhuangsheng of Quality and Technical Supervision of Guangdong Province, as well as hundreds of experts and scholars, consumers representatives and business representatives from all walks of life People attend the event. The third left was Mr. Jiang Ming, Chairman of Swiss Long Industrial Co., Ltd. At the meeting, Li Xichun, Assistant Secretary General of China Quality Promotion Association and Brand Strategy Minister released the Service Quality Report of China Service Review 2016. The report shows that from 2016 to January 2017, the China Mass Lifeline Promotion Association has conducted a series of research projects in telecommunications, insurance, automotive 4S stores, home appliances, mobile phones, mobile phones, mobile phones, Home improvement and other enterprises to carry out investigation activities, spot checks 286 enterprises, the quality of service pass rate was 87%; telephone interview 671, a pass rate of 88%. In the course of the visit, the main problems found in the enterprise are as follows: 1. The customer service calls of the enterprise are not standardized, and no one can even answer the call. 2. Some enterprises do not have on-site service. The consumers of the products may only send or repair or Allow users to contact the mall on their own; 3, customer service staff weak professional knowledge; 4, emergency maintenance response is not timely and so on. These problems have seriously affected the legitimate rights and interests of consumers. In response to the above issue, Gao Bohai, Secretary-General of China Association for the Promotion of Mass Preification, pointed out in his speech that this year, China Quality Promotion Association will promote the improvement of service quality of enterprises in the following aspects: 1. Continue to improve the big data of "China Service Review" To supervise the construction of the platform, set up more hot channels and gradually establish a "service credit" system for service personnel and enterprises, and use third party oversight of Internet big data. 2, with the traditional media, new media depth cooperation, build three-dimensional media monitoring network. 3, starting today's ceremony as a starting point to carry out the "China Service Quality Protection Miles" special activities, and constantly expand the "China Quality of Service Supervisors" team in the nationwide investigation and supervision to carry out open inspection visits, for more consumers Rights. In 2016, the national "Thirteenth Five-Year Plan" put forward the relevant requirements for the upgrading of consumption: "accelerating the upgrading of consumption in order to meet the demand of improving and innovating better, creating consumer demand and continuously enhancing the basic role of consumption-led economy"; " In order to promote the consumption structure upgrade focusing on expanding service consumption, "the upgrading of service industries has become an important part of promoting the upgrading of China's consumption. It is understood that after the official launch of the "China Quality of Service Line of Worth, China Miles", the 10 th China Quality of Service Supervisor will be selected nationwide to supervise and consume service quality in key industries Rights protection action. At the same time, in order to solve the current situation that China's service industry lags behind theoretical research and staff training is insufficient, based on the China Institute of Service set up in 2016, the China Quality Wanli Association will continue to enrich the team of experts and create a think tank for China's service industry and set up the "China Service Institute Committee of Experts". At the same time, by entrusting the China Service Reviews Data Center, Mozambique will organize and summarize practitioners and enterprises in the service industry across the country and establish "ID Cards" for practitioners in the service industry through big data to establish lifelong files and establish personal and corporate service credit System, so that the trustworthy beneficiaries everywhere, dishonest who can not move! In recent years, China's clothing consumption continues to expand, and maintain a high growth rate. Since its establishment in 2005, Guangzhou Ruilang Industrial Co., Ltd. has always been adhering to the corporate mission of "Being China's Responsible Apparel Chain Brand". Since the beginning of the 12th year, its heart has not changed. Guangzhou Swiss Long Industrial Guangzhou Swiss Long Industrial Co., Ltd. is a research and development, manufacturing, marketing as one of the leading apparel industry. Relying on the spirit of fashion culture guide, local brands in Guangzhou, the world's garment processing center distribution of manpower, the first time will be the trend of clothing into the product system, with the international fashion trends, the trend of the world simultaneously, so that its brand clothing is always one step ahead. At the same time, as a senior professional team, Swiss Lang Industrial also has a wealth of stores, operations, marketing planning, guidance and promotion of a full set of shop management experience, for many investors spare no efforts to enable us to stand on the shoulders of giants and look forward to development Rapid, gold relaxed. Wealth Hotline:

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